Our security officers serving senior living communities deliver blended security and hospitality services to ensure resident safety, well-being, and satisfaction.
Andrews International (AI) serves many upscale retirement and assisted living communities throughout the country. Our senior living security programs are designed to fit each client's environment and culture, featuring security officers whose hospitality and customer service skills reflect favorably on the community.
We understand that residents are attracted to senior living communities not only by location, accommodations, and amenities but also by the people on staff. We provide security officers who are staffing assets to our clients through a stringent employee recruitment and selection program and rigorous training and development.
Through candidate interviews, background checks, and classroom interaction, our hiring and training managers evaluate each individual's communication skills, personal history, attitude, and appearance. Candidates with the essential skills and characteristics to excel as security officers in senior living communities go on to complete AI Training Center training in security fundamentals, site specifics, and the art of customer service. Before assignment to any senior living community, AI personnel participate in safety and sensitivity training designed with the client's needs in mind. Officers are specially trained to recognize and prevent elder abuse and fraudulent healthcare.
Our security officers are trained to perform a range of traditional and specialized services for retirement and assisted living community clients:
In the course of performing their duties, our officers become part of the "family" at the senior living communities where they are assigned, providing a warm reception for residents, staff, and guests and offering a helping hand when needed, while ensuring safety and security through processes defined by industry best practices, supported by leading technology, and backed by our proven quality management system. Our local managers oversee operations and meet regularly with each client in a continuous cycle of aligning security team performance with community expectations.
- Facility protection and patrols
- Concierge and reception services
- Visitor monitoring and assistance
- Escort services
- First Aid/CPR/AED first response
- Threat assessments and consulting and investigations
- Security of supplies, equipment and controlled substances
- Crisis management and emergency/unusual event response
For more information, please contact the Andrews International office near you.
About Andrews International, Inc.
Andrews International, Inc., headquartered in Los Angeles, California, is an industry-leading full service provider of security and risk mitigation services. Through local offices in the United States and Latin America and nearly 150 strategic partners around the world, the company provides security services to a wide range of business sectors in all 50 states and internationally to many of the Fortune 500. The firm's portfolio of services includes uniformed security, consulting and investigations, personal protection, special event security, training, alarm monitoring and response, and disaster and emergency response services. For more information, please visit the Andrews International website at www.andrewsinternational.com.