Technology

Technology is One of
Our Greatest Strengths

Technology is One of Our Greatest Strengths

Andrews International (AI) clients have access to leading technology, developed and managed in-house, that can streamline security operations and enhance performance tracking, reporting, and management.

As a process-driven organization, the key to continued viability despite continuously shrinking industry margins is our ability to provide added value through engineering the service delivery process to optimize quality, accountability, and productivity. To that end, we are implementing information technology (IT) controls to ensure the integrity of each elemental process that impacts our output, including background screening, training, and monitoring of employees. These IT controls are the nexus of our mission critical processes and basis of our quality management system.

Our IT team has developed a wealth of engineered technology solutions over the years to meet the evolving needs of our clients. Taken individually, each of our proprietary technology tools is a best-in-class solution to support a critical customer need. Together, our toolbox of technology solutions sets a benchmark in the industry for integrated systems that optimize quality, productivity, and accountability. Following is a snapshot of the benefits each of our technology tools provides to our customers.

SIS - Security Information System

  • Optimizes productivity of internal human resources, billing, and operations departments
  • Reduces time spent on administrative tasks
  • Tracks personnel requirements, including screening, training, uniforms, and scheduling
  • Improves compliance and accountability
  • Improves invoice accuracy
  • Tracks key performance indicators, including overtime, retention, and turnover
  • Tracks and trends incidents
  • Provides real-time tour results
  • Centralizes post orders for easy access and management
  • Displays user-friendly dashboard views of information
  • Allows comprehensive monitoring capabilities
  • Offers extensive and flexible reporting capabilities
  • Tracks satisfaction survey results

Responsive Management

  • Ensures ongoing communication with customers
  • Enables customer feedback and enforces follow-up accountability
  • Produces meeting summary reports
  • Confirms satisfaction or escalates any negative feedback to appropriate management
  • Encourages exceptional performance

USA Security Academy

  • Gives officers access to weekly live broadcasts of training courses, led by professional, certified trainers
  • Merges the efficiency and economy of a web-based solution with the advantages of trainer and students interacting in a classroom setting
  • Tracks required hours and exam scores, verifying eligibility for site assignment before entry is allowed into our payroll system
  • As a payroll gatekeeper, holds us accountable for successfully training every officer on security fundamentals prior to assignment

Tour Positive®

  • Takes tour data available in real time on the web
  • Streams data and alerts to command center for live monitoring and response
  • Supports equipment monitoring and real-time alerts for out-of-tolerance readings
  • Uses highly durable Android-powered device and bar/QR codes
  • Issues customized alerts via e-mail, voice, and SMS text

Guest VerificationSM

  • Improves safety and accountability by checking visitor information against a database of pre-approved and restricted visitors and auto-dials resident for visitor approval
  • Enhances communication processes and data control at post
  • Improves guest processing times
  • Automatically ensures guest management procedures are followed
  • Digitally documents gate traffic
  • Offers residents better peace of mind

Instant AlertSM

  • Reliably monitors equipment and facility conditions
  • Provides real-time alerts on readings outside of specified parameters
  • Minimizes safety risks and helps prevent loss from system failures and unexpected events
  • Allows site-specific adaptability
  • Enables more effective oversight
  • Streamlines processes, analyzes data and produces accurate reporting on conditions

IMS - Incident Management System

  • Improves incident response times
  • Notifies security staff of incidents in real-time
  • Provides thorough documentation and comprehensive reporting to analyze incident trends and support liability mitigation
  • Includes image capture capabilities to enhance reporting
  • Offers a user-friendly, flexible application that can be customized to prioritize specific alerts relative to account risk profile

GateMaster®

  • Prevents unauthorized or non-compliant truck access
  • Monitors vehicle and driver data
  • Ensures immediate screening before admittance
  • Ensures accountability by linking gate admission controls to documentation compliance
  • Improves vehicle processing times
  • Enhances communication
  • Provides flexible, user-friendly reporting

Visitor Management

  • Streamlines access control with advance preparation and pre-screening, improving visitor processing times
  • Improves safety by securely deterring unapproved visitors
  • Enhances communication and control of visitor data
  • Projects a professional image through automated logs and customized visitor badges
  • Produces accurate, searchable, and reportable digital records of visitors

Past Positive®

  • Verifies applicant background screening is completed and compliant with internal standards, regulatory requirements, and contractual terms prior to assignment
  • Bars employees from entry into payroll system until 100% of background screening has been completed and verified

Post Positive®

  • Verifies post coverage
  • Automatically alerts supervisors if assigned post is not confirmed filled
  • Enables rapid response to post openings
  • Supports precise, accurate billing with system-generated time sheets

Daily Trainer

  • Gives officers a free, telephonic ongoing training solution
  • Features questions custom-developed by site, covering post orders, critical threats, important visitors, or any other topic clients specify
  • Ensures officer retention and understanding of post orders and client site requirements
  • Holds officers accountable for site knowledge
  • Analyzes officer responses to identify and compensate for areas of weakness in our training, enabling training program improvement

Red Box AlertSM

  • Adds value and reduces overall cost by eliminating an independent fire extinguisher inspection service
  • Incorporates fire extinguisher inspection and maintenance into site order routine
  • Increases accountability by removing element of human error
  • Provides reminders, easy-to-follow instruction prompts, and real-time, time-stamped documentation
  • Improves compliance with fire safety equipment regulations
  • Instantly alerts security staff if malfunctions or irregularities are identified

Each tool in our technology toolbox is proven to improve performance and provide our clients with full transparency. Transparency is essential to identifying shortcomings, conducting root cause analysis, and implementing action plans. With each new addition to our technology toolbox, we are better able to deliver operational efficiencies, optimized performance and productivity, and maximum value for your security dollar.

About Andrews International, Inc.

Andrews International, Inc., headquartered in Los Angeles, California, is an industry-leading full service provider of security and risk mitigation services. Through local offices in the United States and Latin America and nearly 150 strategic partners around the world, the company provides security services to a wide range of business sectors in all 50 states and internationally to many of the Fortune 500. The firm's portfolio of services includes uniformed security, consulting and investigations, personal protection, special event security, training, alarm monitoring and response, and disaster and emergency response services. For more information, please visit the Andrews International website at www.andrewsinternational.com.

Andrews International. Inc.
455 N. Moss Street
Burbank, CA 91502
Tel: 818-487-4060
Fax: 818-487-4061

 

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STRATEGY / PEOPLE
TECHNOLOGY / PROCESS